Premier Service Commitments

As your Pacific Union real estate agent, I will:

 

• Explain agency relationships in the State of California.
• Explain how the commission is paid and distributed.
• Outline the property-buying process and provide a timeline.
• Agree on the best way to continuing our ongoing communications in a way that fits your lifestyle, i.e., via email, telephone, etc.
• Provide you with resources for information about communities, schools, transportation and recreational facilities.
• Assist you throughout the financing process, and to put you in a stronger negotiating position, facilitate a mortgage pre-approval with our affiliated lender.
• Review the costs involved in the property-buying process.
• Review all documents, including contracts, disclosures, disclaimers and inspection reports. In some instances, I may refer you to a real estate attorney for further clarification.
• Provide you with the name of a competent real estate agent in areas outside our geographic or product expertise.
• Provide guidance to assist you in the acquisition of your selected property, including the negotiation of all offers.
• Give you access to property listings on our website and to the Multiple Listing Service (MLS). This service lets you receive email updates, conduct additional research and communicate with me 24 hours a day, seven days a week.
• Locate and present selected properties that meet your criteria.
• Preview, whenever possible, every property I recommend to make sure that it meets the standards that you set.
• Contact you when a new property that meets your needs becomes available.
• Review with you, if requested, the benefits and drawbacks of each property in which you have expressed an interest.
• Represent your interests, respect your confidentiality, and work diligently to help you reach your goals.
• Prepare and review with you a competitive market analysis (CMA) of the property you wish to purchase so that you can make an informed decision about the offering price.
• Counsel you on the best offer strategy considering the current market conditions.
• Prepare your offer to purchase, and, if possible, present your offer in person to the seller. I will advise you as to the inspection and loan contingencies that might be a part of your offer.
• Negotiate the best price and terms for your purchase given existing market conditions and your personal situation. I will discuss various approaches to negotiating, and recommend the best option for that specific circumstance.
• Open escrow when your offer is accepted and schedule the events that will lead to a successful close of escrow.
• Monitor the status and satisfaction of all contract contingencies and assist you in any further negotiations with the seller. Throughout the closing period, I will provide you with regular progress updates.
• Provide you with a list of professionals or vendors who provide the services and/or inspections recommended in the Buyer’s Inspection Advisory.
• Deliver and/or communicate to you, in a timely manner, any disclosures, materials or information that has been received by me and that could materially affect your decision to complete the purchase.
• Schedule property inspections and attend inspections, if practical or instructed by you, as well as any subsequent meetings or appointments with the professionals of your choice.
• Discuss your options based on inspection results.
• Monitor your loan approval process, if you request. I will coordinate the appraisal of the property and, if appropriate, provide access and assistance to the appraiser.
• Advise you on your options should problems arise with any part of the escrow process from loan, to title, to property inspections and assist in renegotiating the contract if necessary.
• Accompany you on a property walk-through inspection before closing, as provided for in the contract.
• Contact you after the close of escrow to confirm the completion of all the details.
• Provide you with the opportunity to evaluate the services you received from me via a third-party post-transaction survey.