Premier Service Commitments

As your Pacific Union real estate agent, I will:

• Explain agency relationships in the State of California.
• Explain how the commission is paid and distributed.
• Outline the property-sales process and provide a timeline.
• Review all documents, including contracts, disclosures, disclaimers and inspection reports. In some instances, I may refer you to a real estate attorney for further clarification.
• Provide you with relocation and mortgage assistance, as needed.
• Offer reliable advice and useful information to help you make informed decisions.
• Handle the details that your transaction to a smooth, successful close of escrow.
• Prepare and review a comparable market analysis (CMA) to help determine a pricing strategy for your property. I may recommend obtaining certain inspection reports prior to marketing.
• Provide you with a Seller’s Cost (or Net) Sheet that projects the approximate costs and proceeds of sale.
• Provide you with updates of market activity such as newly available comparable properties, recent sales of comparable properties, price reductions, expired or canceled listings of comparable properties, and communications from other sales agents and potential purchasers.
• Outline your options and make recommendations based on market conditions and your personal situation.
• Review the pricing strategy as needed.
• Determine a strategy for “positioning” the property.
• Utilize the most appropriate marketing resources to alert potential buyers to your property.
• Maximize the power of the Internet and the Multiple Listing Service (MLS).
• Expose your property to a wide group of potential buyers and to our broker network.
  
• Reach out to neighbors who might know of people interested in living in your neighborhood.
• Utilize our GMAC Global Relocation network, if appropriate.
• Manage all inquiries on the sale of your property, and communicate feedback I receive along the way.
• Advise you on how to present your property and best prepare your property for the showing process.
• Advise you as to whether to purchase a one- year property protection warranty for the buyer of your property.
• Discuss approaches and strategies for negotiating and recommend what I consider to be the best option for each circumstance.
• Assist in negotiating the best price and terms for your property given existing market conditions and your personal situation.
• Assist in evaluating the qualifications of any buyer that makes an offer. I will make available a mortgage specialist to arrange for a mortgage approval if requested.
• Counsel you on your options for the presentation of offers. Assist you in reviewing the conditions of the offer and their potential impact on the transaction.
• Revise the Seller’s Cost (or Net) Sheet and calculate net proceeds based on the negotiated sales price.
• Verify that escrow has been opened, deliver a real time calendar of events, and monitor contingency removal periods and inspections.
• Attend inspections as practical or at your request.
• Review with you the results of the preliminary title search.To the extent possible, monitor the purchaser’s loan approval process.
• Provide you with timely updates on the status of the closing process.At your direction, actively market the property through the contingency period and beyond based on market conditions.
• Provide you with copies of all documents executed by both parties which are received by me.
• Provide you with the opportunity to evaluate the services you received from me via a third- party post-transaction survey.